Patient Complaint Tracking Software to Manage Complaints and Incidents

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Managing patient complaints and incidents doesn’t have to be a nightmare. There is an easier way and we can prove it! Easily track complaints, manage communications and report on results.

i-Sight is web-based case management software that provides a centralized, workflow-driven solution for managing patient complaints and incidents.

i-Sight can be accessed 24/7, enabling you to collaborate with nurses and other team members in real time. i-Sight Patient Relations Software lets you and every member of your team easily manage tasks, generate letters, and prepare reports in a 100% secure and reliable environment.

Fill in the Demo Request form to the right and find out:

• How to easily create, assign and manage all your outstanding cases.
• How to get your entire staff working together as a coordinated team.
• How to get reports on staff performance and identify important developing trends.
• How to increase patient satisfaction and safety
• How to ensure regulatory compliance
• How to reduce organizational risk
• And lots more!

Product Tour Managing patient complaints doesn’t have to be a nightmare. i-Sight is workflow-driven, available 24/7, and enables you to collaborate in real time.		Customer Quote “i-Sight tells us where our problems are and what we need to be working on to constantly improve.”		Free Guide “Best Practices in Handling Patient Complaints” Provides practical insights and best practices for handling complaints.
		Craig Ownens, Exec. VP & COO, Eisenhower Medical Center		Get the Free Guide

i-Sight Solutions

The i-Sight has been deployed in health care organizations large and small to manage a variety of case types including:

Top Features

i-Sight for tracking patient complaints, incidents and grievances delivers the tools you need to manage cases easily and effectively. i-Sight simplifies the challenge of communicating with team members and other departments and makes it easy to document every phase of an investigation, creating a clear and comprehensive trail of activity.