Easily View & Search the History of a Case

Complete trail of case activity

i-Sight is designed to ensure that you have a single and complete case record showing every action that’s taken place throughout the complaint resolution or investigation process.  Every action is recorded in the “History” section at the bottom of the case file. In this audit trail you can easily view:

• who made the change
• what change was made
• when the change was made

The following is an excerpt displaying the audit trail within a case: